About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.
As we continue our lightning-rapid growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe.
Those special agents work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology, we aim to prevent financial crime in a way the financial world hasn’t seen so far.
We’re looking for a super-skilled FinCrime Team Lead to make sure our AML Analysts are operating at the best quality performance. You'll use your solution-oriented approach to handle customer and agent issues and look to resolve them quickly and efficiently.
Up to shape what's next in finance? Let's get in touch.
What You'll Be Doing
Managing a team of 10–15 FinCrime Analysts
Managing the daily performance of employees, ensuring productivity, quality, and adherence to SLA expectations
Conducting regular 1:1s, team meetings, and performance reviews
Challenging processes and procedures for continuous improvement
Raising awareness of unusual trends in performance
Seeking to go above and beyond the role by taking ownership of difficult problems, resolving ongoing issues,
📌 FinCrime Team Lead (India)
🏢 Revolut
📍 India