Technical CRM Professional (Project Handover, Snagging, DE snagging, Residential project)

Roles and Responsibility

Manage and coordinate project handovers, ensuring timely completion and quality standards.
Conduct thorough site inspections to identify and resolve issues related to snagging and defects.
Develop and implement effective strategies to improve the overall quality of residential projects.
Collaborate with cross-functional teams to ensure seamless project execution and delivery.
Analyze data and reports to identify trends and areas for improvement in technical CRM processes.
Provide exceptional customer service, responding to queries and resolving concerns promptly.

Job Requirements

Strong knowledge of technical CRM principles and practices.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment with multiple priorities.
Solid analytical and problem-solving skills.
Experience working on residential projects with a focus on quality and attention to detail.
Familiarity with industry-standard software and tools used in technical CRM.

📌 Dy Manager-Customer Care Services (India)
🏢 Brigade Group
📍 India