Sales Ownership - Revenue, Margin & Forecasting
Own the sales function for the interiors vertical
Enforce discounting and scope-accuracy discipline so that what's promised at sale is what's delivered
Build monthly, quarterly & annual forecasting discipline eyeing for accuracy
Team Leadership – Building, Grooming & Retaining talent
Build, lead & develop teams across cities and hierarchies
Build a structured capability development framework for teams; addressing a long-standing gap in the industry
Build a culture of fairness, transparency, and process discipline
Driving Consultative selling at Scale
Redesign the sales pitch and customer journey around consultative & emotionally intelligent selling
Personally engage with strategic accounts (critical customers)
Continuously pilot new sales approaches, formats, and experiential engagements
Create space within the team for experimentation, run & evaluate pilots honestly & scale what works
Funnel performance & Digital Sales Enablement
Build and continuously improve the conversion funnel,
with stage-wise ownership
Aim for 100% CRM data hygiene
Drive adoption of tech enabled Sales tools for improved experience & conversions
Own Customer Experience
Establish a quarterly feedback loop translating customer objections/feedback
Develop strategies for repeat business. Own VOC (Voice of Customer) process
Develop differentiated GTM and promotional strategies for different type of projects
Partner with Marketing on campaigns, offers & co-create project wise marketing plans to drive footfall and conversions
Build for Scale: Market Resilience & Cyclical Navigation
Build playbooks for sustaining performance during low-sentiment periods
Architect and scale recent value-added category lines as a lever for AOV expansion and revenue diversification
Competitive & Cross-Industry Benchmarking
Maintain ongoing competitive intelligence on direct interiors competitors
Actively study and adapt best practices from cross-industry
📌 Associate General Manager (Bengaluru)
🏢 Brigade Group
📍 Bengaluru
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