* Process premium payments, refunds, and billing adjustments.
* Generate and send invoices and billing statements.
* Respond to policyholder billing questions via phone, email, or chat.
* Investigate and resolve billing discrepancies and payment issues.
* Update customer account and policy information in billing systems.
* Monitor overdue accounts and assist with payment collections.
* Ensure compliance with company policies and insurance regulations.
* Maintain accurate billing records and documentation.
* Coordinate with underwriting, claims, and finance teams to resolve account
issues.
* Prepare billing reports and reconcile payment records.
📌 Executive (Noida)
🏢 EXL
📍 Noida
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