- Handle inbound and outbound calls from customers
- Provide accurate information about products and services
- Resolve customer inquiries, complaints, and issues in a timely and professional manner
- Update customer records in the database
- Maintain high customer satisfaction levels by offering friendly, efficient service
- Achieve personal and team targets related to call handling, response times, and quality assurance

Benefits:
- Work-from-home flexibility
- Opportunities for career growth within the company
- Health insurance and other employee advantages
- Paid training

Requirements:
- High school diploma or equivalent (Bachelor s degree is a plus)
- Previous customer service or call center experience preferred, but not required
- Strong communication and problem-solving skills
- Ability to work independently and manage time effectively
- Reliable internet connection and a quiet workspace at home
- Flexibility to work in shifts (including evenings and weekends)

📌 Call Center Agent (India)
🏢 Venture Smarter
📍 India