Eligibility Criteria:
- Candidates should be comfortable in fieldwork.
- Valuable written and verbal communication.
- Customer-service focus.
- Work Experience in help desk support, tech support, non-tech support, and software support would be required.
- Must have a 2-wheeler and a laptop
- Must be well-versed in the Local Language
Roles and Responsibilities:
- Can visit our Restaurant Partners in the Field
- Provide service and customer support during field visits
- Install our POS software in their System / Device Give training about our product to our client
- Diagnose errors or technical problems and determine proper solutions to resolve their queries
- Build positive relationships with customers
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including
📌 Merchant Trainer (Pune)
🏢 Petpooja
📍 Pune
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