Overview

The role owns the design, implementation, and day-to-day administration of enterprise storage platforms that underpin OSS/BSS systems, network element data, video/media content, and core IT workloads, ensuring high availability, performance, and data protection across a large-scale telecom setting.

Responsibilities

Administer, monitor, and maintain SAN, NAS, and object storage platforms supporting production, DR, and non-production environments across the Claro VTR estate.
Design and implement storage provisioning, zoning, LUN masking, replication, and tiering strategies aligned with capacity and performance requirements.
Plan and execute storage capacity forecasting and growth planning in coordination with network, virtualization, and application teams.
Lead storage migrations, firmware/microcode upgrades, and platform refresh activities with minimal service disruption.
Own backup and disaster recovery operations, including backup job design, retention policy management, restore testing, and DR failover/failback drills.
Monitor storage health, performance,



and capacity using enterprise monitoring tools; proactively identify and remediate bottlenecks, hot spots, and failure risks.
Manage incidents, problems, and change requests related to storage infrastructure in line with ITIL processes and client SLAs.
Collaborate with security and compliance teams to enforce data-at-rest encryption, access controls, and audit requirements (e.g., ISO 27001, telecom regulatory standards).
Support integration of storage systems with virtualization platforms (VMware/Hyper-V), Linux/Windows hosts, and, where applicable, cloud storage services.
Develop automation scripts/runbooks (Python, PowerShell, Ansible) to streamline routine storage operations, reporting, and health checks.
Maintain accurate documentation: architecture diagrams, SOPs, runbooks, and asset/configuration records (CMDB).
Participate in vendor management — coordinating with OEMs (e.g., NetApp, Dell EM

📌 Lead Storage Engineer (Chennai)
🏢 Prodapt
📍 Chennai