Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.
Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.
We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling
About The Role
We are looking for a Senior Program Associate to own client training and product enablement at Grexa AI. This role sits at the intersection of client engagement, operations, and training.. You will make sure businesses onboarded onto Grexa do not just get activated but actually learn to use the platform well and keep using it.
You will run live training, build the enablement material and processes that scale it, and work cross-functionally with product, growth, and leadership to turn client confusion into clear adoption. If you are hands-on, analytical, and energized by getting non-technical business owners to real outcomes fast, you will fit right in.
Key Responsibilities
Run onboarding and app training sessions (live via video calls) that take new clients from signup to first value in week one.
Design and scale the training playbook, guides, short videos, and in-app guidance so onboarding works without you being in every call.
Continuously monitor activation and engagement metrics to find where clients get stuck, then proactively close the gap and drive adoption.
Serve as the strategic bridge between clients and internal teams, ensuring clear communication and quick issue resolution.
Champion the voice of the client by turnin
📌 Senior Program Associate (Navi Mumbai)
🏢 Grexa AI
📍 Navi Mumbai
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