The Opportunity

Are you passionate about Salesforce, solving complex platform problems, and finding smarter ways to make operational processes faster and more reliable? Sitetracker is looking for a Platform Upgrade Operations Engineer to help transform how we deliver platform upgrades.

Our team owns the end-to-end Sitetracker upgrade process—from readiness and pre-upgrade checks through execution, troubleshooting, testing, and post-upgrade validation. The goal is not simply to execute upgrades successfully, but to continuously make the process more automated, predictable, and scalable.

You will combine strong Salesforce Administration and Configuration knowledge with Copado, Copado Robotic Testing (CRT), scripting, automation, and practical AI capabilities. You will identify manual steps and turn them into automated checks, tests, workflows, and intelligent agents.

You don't need to be a software developer. You do need strong Salesforce knowledge, the ability to read and understand Salesforce code, strong troubleshooting skills, and a mindset of asking:



“How can we make this upgrade automatic?”

What You'll Do

As a Platform Upgrade Operations Engineer, you will plan and run multi-week phased rollouts through sandbox, UAT, and Production for enterprise customers. Your success will be measured by rollout predictability, pre/post-upgrade validation rigor, and clean UAT hand-offs rather than net-current builds.

You will methodically plan the phased rollout precisely under a release calendar, validate configurations and permissions before and after, and spot regressions early. You are expected to communicate status crisply to customers and implementation partners (such as TechM), turning every upgrade into a reusable runbook.

The Skills You'll Have

Salesforce Package Upgrade Execution

Plan and execute managed-package upgrades across sandbox, UAT, and Production environments
Manage sequenced rollout steps, strict dependencies, and the final production cutover
Own mul

📌 Platform Upgrade Operations Engineer (Bengaluru)
🏢 Sitetracker
📍 Bengaluru