About This Role

We're looking for an IT Intern to support our internal IT operations, helping keep desktops, networks, and workplace systems running smoothly. This role sits within the IT support function and gives you hands-on exposure to enterprise infrastructure and end-user support.

You'll work closely with the IT team on day-to-day support requests while building a foundation in networking, hardware, and systems administration.

What You'll Do

Desktop & L1 Support

Resolve L1 desktop and laptop issues raised by employees
Set up and configure new devices for onboarding

Networking

Support troubleshooting of TCP/IP, DNS, DHCP, VLAN, and subnetting issues
Assist in maintaining network configurations and documentation

Wi-Fi & Access Points

Help monitor and troubleshoot Aruba wireless access points
Support connectivity issues across office locations

Hardware & Software Troubleshooting

Diagnose and resolve hardware and software issues on employee devices
Escalate unresolved issues to senior IT team members

Workplace Tools Administration





Assist with basic administration of Microsoft 365 and Google Workspace
Support user account and access management tasks

What We're Looking For

Working knowledge of desktop and L1 IT support
Understanding of networking fundamentals: TCP/IP, DNS, DHCP, VLAN, subnetting
Familiarity with Aruba Wi-Fi and access points
Hardware and software troubleshooting skills
Basic administration experience with Microsoft 365 or Google Workspace

What Makes You a Solid Fit

You enjoy solving practical, hands-on technical problems
You're comfortable learning new systems quickly
You communicate clearly when helping non-technical employees
You pay attention to detail when troubleshooting issues

Why This Role Matters

Reliable IT support keeps every team productive. This role ensures employees have working devices, secure connectivity, and functioning tools to do their jobs without disruption.

Why Join Us

Get hands-on exposure to enterprise

📌 IT Support Intern (Bengaluru)
🏢 Xoxoday
📍 Bengaluru