About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Job Brief

We are looking for a Product Analyst to join our product team and support data-driven decision-making across the product lifecycle. This role focuses on analyzing product performance, user behavior, and key metrics to improve customer experience and drive product growth. You will work closely with Product Managers, Engineering, Design, and other stakeholders to translate data into actionable product insights.

Key Responsibilities

* Analyze product performance, user behavior, and feature adoption to identify optimization opportunities
* Define, track, and monitor product KPIs such as engagement, retention, conversion, and growth
* Build and maintain dashboards and reports using spreadsheets, SQL, and BI tools




* Partner with Product Managers to support roadmap prioritization and feature impact analysis
* Conduct funnel, cohort, trend, and root-cause analysis
* Support product launches by defining success metrics and performing post-launch analysis
* Analyze product ratings, reviews, and customer feedback to inform product improvements
* Drive small to medium-scale analytics initiatives end-to-end
* Collaborate with cross-functional teams to present insights and recommendations
* Benchmark products against industry trends and best practice*s

Required Qualifications

* Bachelor’s degree in Business, Economics, Mathematics, Engineering, Computer Science, or a related field; Master’s degree preferred
* 3-5 years of Proven experience in a Product Analyst or product-focused analytics role
* Robust proficiency in SQL and working with relational databases
* Strong experience with spreadsheet-based analysis and das

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