Responsibilities

Drive initiatives to improve the employee experience, ensuring that administrative services and facilities support employee needs. Regularly gather feedback to create an employee-friendly and supportive environment.
Ensure all admin services comply with internal standards & compliance, legal regulations, and organizational policies. Oversee audits and ensure continuous compliance to support an efficient workplace.
Adhere to the Admin governance framework and ensure all service processes follow the SOP.
Analyse audit findings with regards to service operations and collaborate with the concerned stakeholders to develop effective action plans for mitigating risks / gap identification
Ensure a robust service partner bill settlement process which includes bill processing and pay-out as per agreed SLAs
Conduct operational reviews from time to time and ensure smooth service delivery and adherence to defined SLAs for all services
Ensure data management & related analysis; Reporting and spend analysis to monitor and drive department trends.




Identify areas for process improvement across admin functions. Implement new strategies, tools, and technologies to streamline operations and improve service delivery.
Identify areas within admin function which could be automated/ integrated with technology and collaborate with the relevant stakeholders to plan and deploy these initiatives.
Ensure smooth functioning of the tools for services delivery
Lead a team of admin professionals, ensuring they are aligned with organizational goals & processes. Provide guidance, performance management, and development opportunities to build a solid, efficient team.
Ensure Coordination with service partners for timely availability of contractual manpower and manage by means of ensure staff is working in line with agreed SLAs followed by monthly reviews.
Drive a performance driven culture – Set goals, review performance, and provide feedback to ensure a motivated and committed team
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📌 Lead - Shantigram Cluster (Ahmedabad)
🏢 Adani Enterprises
📍 Ahmedabad