Key Responsibilities:
• Serve as the primary point of contact for assigned key clients, building strong, long-term
partnerships.
• Understand client business objectives, brand positioning, and marketing challenges to
deliver strategic branding solutions.
• Collaborate with creative, design, and strategy teams to ensure project requirements are
translated into effective deliverables.
• Manage project timelines, budgets, and approvals while maintaining high-quality
standards.
• Proactively identify opportunities for upselling and cross-selling agency services to grow
client accounts.
• Present proposals, creative pitches, and reports to clients confidently and persuasively.
• Monitor industry trends and competitor activities to provide clients with fresh insights
and recommendations.
• Handle client escalations with professionalism, offering solutions that balance client
satisfaction with agency interests.
• Track account performance, project profitability, and client feedback to ensure long-term
client retention.




Key Skills & Competencies:
• Strong relationship management and communication skills.
• Strategic thinking with an eye for detail in branding and marketing.
• Excellent presentation and negotiation skills.
• Ability to manage multiple accounts/projects simultaneously.
• Solid problem-solving and conflict-resolution abilities.
• Knowledge of branding, marketing campaigns, digital platforms, and creative processes.
• Proficiency in MS Office / Google Workspace; knowledge of project management tools
is a plus.

Qualifications & Experience:
• Bachelor’s/Master’s degree in Marketing, Business Administration, Communications, or
related field.
• 4–8 years of experience in account management, preferably in a branding, advertising, or
creative agency.
• Proven track record of handling key accounts and delivering measurable results.

📌 Key Account Manager (Navi Mumbai)
🏢 Redma Ideas
📍 Navi Mumbai