Job Description
5–10+ years of experience in IT Service Management / IT Operations with robust focus on CMDB and ITOM
Strong expertise in CMDB design, implementation, and governance, including CI lifecycle management and relationship mapping
Hands-on experience with ServiceNow Discovery, including MID Servers, probes, patterns, and credential management
Experience in Service Mapping and dependency mapping across enterprise applications
Strong knowledge of ITOM modules such as Event Management, Orchestration, and Cloud Discovery
Minimum Qualification: 15 years of full-time education