Job Description for Assistant Manager - Sales ( BOM )
Achieving Revenue Targets: Ensure that the agreed City Corporate revenues are met/exceeded.
Ensure load factor and pax targets are met/exceeded.
Premiumization:- Ensure revenue is met/exceeded for Sale of front cabin.
Sale of direct international pts and code-share.
Corporate Relationships: Maintain effective relationships with corporates & Travel Management Companies , B2C Small and Medium Enterprises within the City to achieve the agreed objectives as stated above. Work closely with AD on Top & High Potential to build & strengthen relationship by carrying out Reviews & Agenda Specific Meeting to expand business on both International & Domestic routes.
Team Management: Ensure team members are aligned with the vision of the organization and are coached & groomed to take higher responsibilities & challenges in their on-going job role & eventually within the organization.
Keep high engagement levels through regular meetings/brain storming sessions/celebrations to keep the team motivated and adapt to rapid moving changing environment.
Synergy with Trade Team: Carry out regular reviews with trade team to generate leads & smooth servicing of Corporate centric agents in much more focused & data driven approach.
Customer Handling: Ensure efficient sales service to customers in accordance with their business requirements, including timely information on product, policies, schemes, schedule and other updates etc. Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, increased market share and sustainable relationships.
Market Intelligence: Provide timely and actionable MIS to AD/RM ensuring that the revenues remain on track and the HO can react effectively to OAL market practices. Regular market updates to make correction in the sales planning to increase effectiveness.
Networking: Responsible for ensuring a wide spread market coverage