Lead Developer (CS CORE)
Payroll / Employer: Metromax
Work Location: Hyderabad
Working Mode: Work From Office
Working days: 5 Days

Introduction
Metromax is looking for an experienced Lead Developer to join a Customer Service CORE (CS CORE) engineering team within a global eCommerce technology workplace.
The CS CORE team is responsible for maintaining, improving, and modernizing the core applications and services that power Customer Service operations across the organization.
This includes:
An in-house Customer Service Order Management Portal
Customer Service microservices and APIs
Integrations supporting:
Zendesk
Chatbot platforms
AI-powered Customer Service applications
Other Customer Service technologies and integrations

As a Lead Developer, you will provide hands-on technical leadership while contributing to architecture, development, modernization, and engineering excellence across the CS CORE technology landscape.
You will work closely with developers, DevOps engineers, Product Owners, and other stakeholders to design and deliver scalable, maintainable, secure,



and highly reliable solutions supporting Customer Service operations globally.
The ideal candidate combines strong software engineering expertise with proven technical leadership experience and is comfortable taking ownership of complex systems, architectural decisions, production reliability, and engineering outcomes.

Key Responsibilities
Technical Leadership & Architecture
Provide technical leadership and guidance to developers within the CS CORE team.
Take ownership of technical decisions and contribute to the architectural direction of Customer Service systems.
Lead the design and implementation of scalable, resilient, and high-performance services and APIs.
Drive modernization of legacy applications and migration toward modern, cloud-native architectures.
Contribute to breaking down monolithic applications into domain-oriented microservices.
Evaluate technical options and make pragmatic decisio

📌 Lead Developer (Hyderabad)
🏢 MetroMax Group
📍 Hyderabad