Hiring #ClientServicing Yup This one is for folks with a minimum of 1 & maximum of 3 years work experience in Client Management in a Digital Agency and / or a Social Media Agency.

Driven by excellence, we are looking for a polymath. One who loves solving problems, is high on EQ and empathy & comes with a high sense of ownership. Combating refusals with persistence, one who thrives under pressure. Excellent communication skills are a must along with knowledge of social media.

Enthusiastic, and unabashedly result-oriented. If challenges excite & you value integrity, this role is for you. This role also requires you to work across functions and departments to bring ideas to life

We are looking for everyday superhero/s who come with/have superpowers that delight

Knowledge of the social media and digital content landscape.
Understanding of platforms, content formats and analytics.
A keen interest in consumer behaviour and growth marketing.
Experience in managing and developing current client relationships within the full lifecycle of the account - from on-boarding,



ongoing account management, technical troubleshooting, to reporting.
The ability of being meticulous, detail oriented and focused in driving daily conversations and deliverables (internal & external).
This role also requires you to work across functions and departments to bring the product to life.

Your Primary Responsibilities will include:

Thinking for social and digital while ensuring client delight
Managing key projects with efficient execution across cross-functional teams
Cracking briefs, processing and executing client projects independently
Coordinating with internal teams to ensure timely fulfillment of projects
Maintaining trackers, reports for client interaction, product/ service usage
Driving and increasing value across existing clients.
Planning, strategising and execution of campaigns
Creating monthly and quarterly reports to determine efficacy and meet KPIs.

Preferred qualification is BMM/ Di

📌 Client Success Associate (Mumbai)
🏢 Yellow Seed Content
📍 Mumbai