At Synrg360, we are dedicated to empowering businesses through our specialized services in customer support, marketing, and strategic consulting. Our mission is to help you build strong, lasting relationships with your customers, drive your brand’s growth, and position your business for long-term success.

With a passion for excellence and a commitment to your success, Synrg360 stands out as a trusted partner in your business journey. Our holistic approach ensures that every aspect of your business, from customer interactions to marketing initiatives and strategic planning, is aligned with your vision and goals. Let us help you unlock your full potential and achieve extraordinary success
- Role Overview:
- Key Responsibilities:
- Serve as the primary point of contact for a portfolio of VIP clients, providing personalized service and tailored experiences.
- Build and maintain close one-on-one relationships with VIP customers to ensure loyalty and long-term engagement.
- Proactively monitor VIP activity, troubleshoot issues, and provide solutions promptly.




- Support customer retention strategies, focusing on maximizing engagement and satisfaction.
- Collaborate with marketing, sales, and customer support teams to deliver consistent, high-quality VIP experiences.
- Assist in planning and executing VIP events, promotions, and exclusive campaigns.
- Analyze client behavior and feedback to identify trends, opportunities, and potential issues.
- Maintain accurate records of client interactions and provide regular reports on VIP activity and KPIs.

Requirements:
- Fluency in English and French languages (both spoken and written)
- Strong customer service and retention experience; able to assist clients patiently and empathetically
- Experience managing a portfolio of clients; ability to develop trust and solid relationships
- Experience in VIP account management in gaming, online entertainment, marketing services, or other client-focused industries
- Ability to troubleshoo

📌 Vip Account Manager (Mau)
🏢 Synergy 360
📍 Mau