About the Role

We are looking for a passionate, proactive, and growth-oriented Client Servicing Manager who can build strong client relationships, identify business opportunities, and contribute actively to the growth of the company.

Key Responsibilities
- Build and maintain strong, long-term relationships with clients.
- Understand client requirements, business objectives, and communication challenges.
- Translate client briefs into clear and actionable tasks for creative, strategy, media, digital, and production teams.
- Manage projects from initial briefing through execution, delivery, and closure.
- Ensure timely delivery of projects while maintaining quality and client satisfaction.
- Act as the primary point of contact between clients and internal teams.
- Handle client feedback, expectations, escalations, and negotiations professionally.
- Identify opportunities for account growth, cross-selling, and new business development.
- Develop a strong skilled network and actively contribute to generating new business opportunities.
- Prepare presentations, proposals,



estimates, project plans, meeting notes, and status reports.
- Work closely with internal teams and ensure smooth coordination across departments.
- Motivate team members, encourage collaboration, and create a positive working environment.
- Take ownership of challenging situations and provide practical, solution-oriented responses.
- Maintain patience, professionalism, and clarity while managing demanding timelines and stakeholders.
- Prior experience in client servicing, account management, or business development within an advertising, creative, digital, media, or branding agency.
- Strong understanding of advertising agency processes and campaign execution.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Hands-on experience in managing client relationships and multiple projects simultaneously.
- Strong networking and relationship-building abilities.
- A proac

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