Job Description - Visitor Visa Counsellor

Visitor Visa Counsellor - UK, Australia, USA & Schengen

Job Summary

Key Responsibilities
- Understand the client's travel purpose, financial profile, travel history, employment/business background, and family circumstances.
- Assess the applicant's profile and provide appropriate guidance regarding visa eligibility and documentation.
- Explain visa procedures, documentation requirements, processing timelines, and appointment procedures.
- Review financial, employment, business, travel, accommodation, sponsorship, and other supporting documents.
- Identify documentation gaps or inconsistencies and guide clients on appropriate supporting evidence.
- Prepare clients for visa interviews, particularly for USA B1/B2 and other applicable visa categories.
- Maintain regular follow-up with clients from initial counselling until visa decision.
- Maintain complete and updated client records in CRM/software.
- Convert prospective leads into confirmed clients while maintaining ethical and professional counselling practices.
- Achieve monthly sales,



counselling, conversion, and revenue targets.
- Handle client objections professionally and provide accurate information without making false promises regarding visa approval.
- Maintain confidentiality of client information and documents.

Required Skills:
- Excellent English communication and counselling skills.
- Strong knowledge of UK, Australia, USA, and Schengen visitor visa processes.
- Excellent client-handling and relationship-management skills.
- Good knowledge of visa portals and appointment procedures.
- Strong follow-up and lead-conversion ability.
- Target-oriented and sales-focused approach.
- Good knowledge of MS Office and CRM software.
- Robust attention to detail.
- Professional and ethical approach to visa counselling.

Qualification & Experience
- Graduate in any discipline.
- 2-5 years of relevant experience in Visitor Visa/Immigration/Travel Consultancy preferred.

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📌 Visa Counselor (Sayajiganj)
🏢 ESPI EDUVOYAGE
📍 Sayajiganj