Tele Collections Executive - Personal Loan & Business Loan CollectionsKey Responsibilities:
- Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
- Follow up with customers regarding pending EMI payments and ensure timely collections
- Negotiate repayment plans and resolve payment-related concerns professionally
- Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM systems
- Coordinate with field collection teams and backend operations for effective account resolution
- Ensure compliance with collection processes, company policies, and quality standards
- Address customer queries, escalations, and disputes with empathy and professionalism
- Achieve daily, weekly,



and monthly collection targets

Eligibility Criteria:
- Minimum 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within NBFC/BFSI industry
- Excellent communication and convincing skills
- English Hindi
- English Telugu
- English Kannada but with sales experience
- Robust negotiation, interpersonal, and problem-solving abilities
- Basic knowledge of CRM tools and MS Office
- Graduate in any discipline
- Age Limit: Below 30 years

Pay: ₹300,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Tele Collections Executive (Hoodi)
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📍 Hoodi