Position: General Manager
Location: Egra
Experience: Minimum 10 Years (mandatory)
Qualification: MBA (preferred)
Industry: Healthcare / Diagnostic Centre / Hospital
Job Summary
Key Responsibilities
- Manage and oversee the complete operations of the diagnostic centre.
- Ensure smooth patient flow and efficient patient queue management.
- Coordinate effectively with doctors, consultants, technicians, and the management team.
- Supervise day-to-day administrative and operational activities.
- Monitor staff performance and ensure departmental coordination.
- Handle daily cash reconciliation and maintain accurate financial records.
- Oversee daily income and expense reports and ensure financial discipline.
- Ensure high standards of patient care and customer satisfaction.
- Resolve patient concerns and operational issues promptly.
- Ensure compliance with company policies, healthcare regulations, and quality standards.
- Prepare daily, weekly, and monthly operational reports for management.
Required Skills:
- Proven experience in managing a diagnostic centre or hospital operations.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Good knowledge of patient handling and service excellence.
- Strong financial management and cash reconciliation skills.
- Ability to coordinate with doctors, staff, vendors, and management.
- Proficiency in MS Office and hospital/diagnostic management software is an advantage.
- Robust problem-solving and decision-making skills.
Eligibility Criteria
- Experience: Minimum 10 years in managing a diagnostic centre or hospital operations.
- Qualification:MBA preferred (Healthcare Management/Operations will be an added advantage).
- Strong operational and financial management background.
- Excellent organizational and multitasking skills.
- Ability to work under pressure and manage multiple departments efficiently.
- Commitment to maintaining high-quality patient care and operational excel