Responsibilities:
- Manage and support a team of voice agents.
- Monitor team performance and achieve targets.
- Conduct coaching and feedback sessions.
- Handle customer escalations and ensure service quality.
- Prepare performance reports and maintain team productivity.
Requirements:
- Minimum 1 year of experience as a Team Leader.
- Strong communication and leadership skills.
- Ability to work in a target-driven workplace.
- Good knowledge of MS Office and reporting.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Service Team Leader (Pitam Pura)
🏢 Dr Veda
📍 Pitam Pura
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