Job Description
- Job Title: Store Manager Job Level:
- Function: Retail Location : Circle
- Responsibilities:
- Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will
- ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost
- targets are met.
- Deliverables (Maximum 5-6 key responsibilities)
- Store Operations & Audit / Compliance:
- Adherence of Store Operations in line with pre-defined SOPs
- Ensure that the look and feel of the store is as per guidelines/standards
- Track efficient Cash handling; prevent shoplifting / ensure safety and security
- Visual merchandising as per plan / guidelines
- Inventory and stock management to prevent stock-outs or excess Inventory
- KPI reporting as per guidelines and on-time
- Strategic Roll outs:
- Accountable for clearing store for formal launch as per pre-defined procedure across dimensions
- (e.g. manpower/ furniture & fittings/ IT/ device inventory)
- Manage closure of current store during refit & conversion
- Profitability:




- To achieve the target on conversion from the walk in customers in terms of Sales from current
- acquisitions & up-sell
- To ensure required MIS & tracking at CRO levels
- Manage Store expenses are as per plan
- Provide suggestions /feedback to improve store productivity
- People Development / Team Management:
- To ensure daily roistering & briefing to outsourced store staff
- Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
- Ensure motivation & development of outsourced store staff
- Customer Experience:
- Ensure adherence to CE guidelines
- Manage staff allocation based on demand at point in time
- Personally step in to handle demanding customers
- Provide suggestions for improvements in CE

Job Snapshot
- Updated Date
- 28-07-2026
- Job ID
- Job_65
- Function
- DTC
- Location

Mumbai, Maharashtra, India
- Experience
- 2 - 6 Years
- Employee Typ

📌 Store Manager Mumbai 2 (Maharashtra)
🏢 Airtel India
📍 Maharashtra