Key Responsibilities
- Welcome and assist patients, visitors, and attendants in a courteous and professional manner.
- Manage patient registrations, appointments, admissions, and enquiries.
- Answer and direct phone calls promptly and professionally.
- Coordinate with doctors, nursing staff, and hospital departments to ensure smooth patient flow.
- Maintain accurate patient records and front desk documentation.
- Handle billing enquiries and provide basic information regarding hospital services.
- Ensure the reception area remains organised, clean, and welcoming.
- Deliver an excellent patient experience through outstanding customer service.
Eligibility Criteria
- Graduate in any discipline.
- Excellent verbal and written communication skills.
- Fluency in English is mandatory.:
- Pleasant personality with strong interpersonal and customer service skills.
- Ability to multitask and work in rotational shifts, if required.
What We Offer
- Attractive salary package.
- Opportunity to work with a reputed multi-speciality hospital.
- Professional and supportive work environment.
- Growth opportunities and development opportunities.
- Training and exposure to hospital front office operations.