About RAHO:
Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna.

Raho focuses on offering immersive and affordable travel experiences tailored to millennials. The Bengaluru-based startup has successfully raised Seed funding to begin revolutionizing the Indian travel and hospitality sector.

Title: Guest Service Representative (Full Time)/ Customer support

Location:Bangalore.

Salary: 35,000/month.

What to expect from us?
- Open door policy - we are available in case you need to talk about any issues
- We are a growing start-up
- Passionate and driven colleagues

What do we expect from you?

Behaviours:
- Able to effectively handle deadlines
- Hardworking and Commitment
- Integrity and transparency
- Proactive and openness to criticism
- Ability to successfully adapt to changes in the work environment

Communication Skills:
- Excellent communication skills (written and verbal)




- Knowledge of other languages is a big plus (especially Hindi and Kannada)
- Excellent documentation skills
- Positive comprehension skills - ability to clearly understand and state the issues guest’s present
- Work successfully in a team environment as well as independently

Computer Knowledge/Skills:
- Familiarity with Microsoft Excel
- Excellent typing skills
- Demonstrates understanding of the Internet, Airbnb, and competitor websites
- Demonstrates an ability to learn in various media

Guest Focus:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize guest needs
- Demonstrates interpersonal skills with a diverse guest base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging guest issues, escalating when necessary

Problem Solving Skills:
- Effective problem sol

📌 Customer Service Representative (Bengaluru)
🏢 RAHO Hospitality
📍 Bengaluru