Desired Competencies (Technical/Behavioral Competency)
- Experience in Front Office Customer Service operations is mandatory
- Capability to work under pressure in a energetic business environment
- High degree of accountability and excellent interpersonal skills
- Ability to deal with ambiguous scenarios and come out with workable solutions
- Customer focus, Drive for results and ability to take ownership
- Strong English communication skills both spoken and written
- Flexible to work in 24*7 shift environment
- Open to work during weekends
- Ability to complete an assignment within stipulated timeline
- Should be a team player

Ability to work effectively in ambiguity, shifting priorities and multiple deadlines

Good-to-Have
- Good coordination and interpersonal skills





Responsibility of / Expectations from the Role

Handling of work as assigned in Project, Working in Agile methodology, work with Customer directly, working with deadlines.

Minimum 2-3 years of experience in customer service projects in international process

Excellent English communication skills both spoken and written
- Location
- Kolkata
- Job Function
- BUSINESS PROCESS SERVICES
- Role
- Executive
- Job Id
- 419195
- Desired Skills
- Customer Relationship Management | Customer Service

Qualifications : BACHELOR OF COMMERCE

📌 International Webchat/voice Support (Kolkata)
🏢 Tata Consultancy Services
📍 Kolkata