27 Aug
|
HDB Financial Services
|
Chennai
27 Aug
HDB Financial Services
Chennai
Telecaller-EMI Recovery Executive
Key Responsibilities
- Make outbound calls to customers regarding sales and EMI payment follow-ups.
- Communicate with customers in Tamil and explain payment-related information clearly.
- Follow up with customers for pending EMI payments and repayment commitments.
- Handle customer queries and concerns professionally.
- Achieve assigned daily, weekly, and monthly targets.
- Maintain accurate records of customer calls and follow-ups.
- Update customer information and payment status in the system.
- Build a good relationship with customers through effective communication.
- Escalate complex customer issues to the concerned team when required.
- Qualification: Any Degree
- Good communication skills in Tamil are mandatory.
- Basic English communication skills will be an added advantage.
- Target-oriented and self-motivated individuals are preferred.
- Basic computer knowledge is required.
Skills Required
- Good verbal communication skills
- Customer handling skills
- Convincing and negotiation skills
- Ability to work with targets
- Positive attitude and willingness to learn
Salary & Benefits
- Salary: ₹13,000 - ₹17,000 per month:
- Performance-based incentives
- Training and guidance
- Career growth opportunities
- Friendly work environment
Job Location: Chennai
Pay: ₹13,000.00 - ₹17,000.00 per month
Benefits:
- Commuter assistance
- Versatile schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Telecaller-emi Recovery Executive (Chennai)
🏢 HDB Financial Services
📍 Chennai