_Job Summary:_ _As a Food and Beverage Service Associate is responsible for delivering excellent customer service in the hotel's food and beverage outlets. They assist guests with menu selections, take and deliver orders, ensure guest satisfaction, and maintain a clean and welcoming environment.._
- Duties and Responsibilities:_
- _Guest Service:_
- o Greet guests warmly and assist them in selecting menu items._
- o Take accurate food and beverage orders from guests._
- o Provide recommendations and answer questions about menu items._
- o Ensure timely and accurate delivery of orders to guests._
- o Address any guest concerns or complaints promptly and professionally._
- o Maintain a positive and friendly attitude towards guests at all times._
- _Food and Beverage Operations_:_
- o Prepare dining areas for service, including setting tables and arranging seating._
- o Ensure cleanliness and organization of all food and beverage areas._
- o Assist in food and beverage preparation as needed._
- o Monitor inventory levels and notify management of any shortages._




- o Follow all food safety and sanitation procedures._
- _Teamwork and Communication_:_
- o Collaborate with kitchen staff, bartenders, and other team members to ensure effective service._
- o Communicate guest requests and special instructions to kitchen and bar staff._
- o Work closely with other departments to fulfill guest needs and preferences._
- o Assist in training new team members as needed._
- _Cash Handling and Payment Processing:_
- o Process guest payments accurately using cash registers or POS systems._
- o Handle cash, credit cards, and other forms of payment securely._
- o Prepare accurate bills and provide guests with receipts._
- o Balance cash drawers at the end of each shift and report any discrepancies to management._
- _Cleanliness and Maintenance_:_
- o Maintain cleanliness of dining areas, including tables, chairs, and floors._
- o Ensure all equipment and utensils are clean and in good w

📌 Food and Beverage Associate (Kondapur)
🏢 SKYLA
📍 Kondapur