We're Hiring: Travel Sales and Operations Manager

Company: TripCiti
Location: Chandan Nagar, Pune
Experience: 2-3 Years
Employment Type: Full-Time

About the Role

Key ResponsibilitiesSales
- Generate leads and convert inquiries into confirmed bookings.
- Achieve monthly and quarterly sales targets.
- Prepare customized domestic and international holiday packages.
- Upsell travel services such as flights, hotels, visas, insurance, and activities.
- Build and maintain long-term relationships with clients.
- Handle customer queries professionally and provide exceptional service.

Operations
- Manage end-to-end travel bookings including flights, hotels, transfers, sightseeing, and visas.
- Coordinate with vendors, suppliers, DMCs, and travel partners.
- Ensure smooth execution of travel itineraries.
- Resolve customer issues before, during, and after travel.
- Maintain accurate booking records and operational reports.
- Ensure all travel documentation is completed on time.

Required Skills & Qualifications
- 2-3 years of experience in the Tours & Travel industry.




- Strong knowledge of domestic and international destinations.
- Experience in holiday package planning and travel operations.
- Excellent sales, negotiation, and customer relationship management skills.
- Good communication skills in English and Hindi (additional languages are an advantage).
- Ability to work under pressure and achieve sales targets.
- Strong organizational and problem-solving abilities.
- Proficiency in MS Office and travel booking portals. Knowledge of GDS is an added advantage.

Why Join TripCiti?
- Competitive salary with attractive performance incentives.
- Opportunity to work with a quick-growing travel company.
- Professional growth and career advancement.
- Positive and collaborative work environment.

Job Location

TripCiti
Chandan Nagar, Pune

Join TripCiti and help create unforgettable travel experiences while growing your career in the travel industry

Benefits:
- Cell phone reimb

📌 Travel Sales and Operation Manager (Pune)
🏢 Tripciti.com
📍 Pune