Care Coordinator (Bengaluru)

Care Coordinator (Bengaluru)

27 Aug
|
Ayu Devices Private
|
Bengaluru

27 Aug

Ayu Devices Private

Bengaluru

About Ayu Devices

Nearly 1 in 2 Indians live with a chronic condition such as diabetes or hypertension. At Ayu Devices, we've built a comprehensive, data-driven, scientific evidence-based program to help patients manage and reverse these conditions - combining continuous glucose monitoring (CGM), wearable health bands, personalized nutrition, structured strength training, and dedicated human support, all built around a real onboarding journey rather than a generic app.

About the Role

We're looking for a Care Coordinator to be the human backbone of a patient's journey with us from the day they onboard through their entire program. This is not a call-center role. You will own the end-to-end relationship with a panel of patients: understanding their comprehensive bloodwork, following their personalized diet plan, tracking their CGM and health band data, and being the one consistent, trusted voice guiding them daily toward better health.

Given the clinical depth of this role (interpreting diet-CGM correlations, guiding exercise safely, understanding musculoskeletal and metabolic health basics),



we require a Physiotherapy background (BPT/MPT).

What You'll Do

Patient Onboarding & Journey Ownership
- Own a panel of patients end-to-end - from onboarding through active program management
- Review each patient's comprehensive bloodwork and onboarding data to understand their baseline health status
- Coordinate CGM patch and health band fitting/setup, and ensure patients understand how to use their devices

Daily Patient Engagement
- Call each patient a minimum of 3 times daily to:
○ Log and review food intake against their personalized diet plan

○ Confirm medication adherence and flag any issues or side effects

○ Check in on how they're feeling, energy levels, and any symptoms
- Actively manage patient WhatsApp groups — answering questions, sharing reminders, and being visibly present and responsive throughout the day.

Strength Training Adherence
- Ensure every patie

📌 Care Coordinator (Bengaluru)
🏢 Ayu Devices Private
📍 Bengaluru

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