"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work workplace is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."- Location
- New Delhi- Employment type
- Full Time Permanent co-worker- Department
- Customer Relations- Deadline
- 2026-08-11- Mobility support
- Domestic- You are passionate about creating exceptional customer experiences and driving business growth through operational excellence.
- You have proven experience in leading, coaching, and developing teams, fostering a high-performance culture, and building future talent through succession planning.
- You possess solid problem-solving and conflict management skills, enabling you to make informed decisions and improve business performance.
- You have a solid understanding of cost and budget management, retail operations,
and customer satisfaction metrics.
- You are knowledgeable about talent management, including recruitment, coaching, and employee development.
- You understand change management principles and can effectively lead teams through change and business transformation.
- You have a good understanding of legal compliance, third-party contracts, safety and security requirements, and can work confidently with external authorities when required.
- You have knowledge of the food business, including food safety standards and commercial operations.
- You are analytical, collaborative, and an effective communicator who builds strong relationships across functions to deliver business results.
- We are excited to soon welcome IKEA to Jaipur, where this role will be based. This is a great prospect to be part of building a new store and contributing to IKEA’s growth in India.
- Key responsibilities (title) Your re
📌 Customer Manager (Delhi)
🏢 Ikea
📍 Delhi