3-4 Years
- Mumbai
- Full time
Key Responsibilities
- Handle inbound calls from Investors and Channel Partners (CPs) for operational queries, service requests, and issue resolution.
- Coordinate with internal teams to ensure timely resolution of operational and service-related issues.
- Prepare operational reports and analyse data using Microsoft Excel.
Requirements
- Bachelor’s degree
- 3+ years of experience in Client Operations, CRM, Client Servicing, or Customer Support.
- Proficiency in Microsoft Office Suite, particularly Microsoft Excel.
- Strong organizational, problem-solving, and multitasking skills.
- Ability to work collaboratively in a fast-paced, client-centric environment.
📌 Customer Service Executive (Mumbai)
🏢 hBits
📍 Mumbai