27 Aug
|
Aptean
|
Bengaluru
India
- 6912
- Employee Regular Full Time
Overview
Location: Bangalore.
Position Summary
- The Resource Coordinator is responsible for supporting the productive allocation, scheduling, and utilization of Professional Services resources across customer projects, managed services engagements, and internal initiatives. This role serves as a critical link between Delivery Managers, Project Managers, Practice Leaders, and consultants to ensure the right resources are assigned to the right work at the right time.
- The Resource Coordinator maintains resource schedules, supports forecasting activities, identifies staffing risks, and helps optimize utilization while balancing customer commitments, employee development opportunities, and business priorities.
Key Responsibilities
Resource Planning & Scheduling
- Coordinate resource assignments across implementation, consulting, development, training, managed services, and support engagements.
- Maintain resource schedules and capacity plans within the PSA/resource management system.
- Assist with staffing new projects, change orders,
managed services requests, and escalation needs.
- Monitor consultant availability, PTO, holidays, and other capacity impacts.
- Support resource leveling efforts to balance workloads across teams and regions.
- Ensure resource assignments align with required skills, certifications, experience, and customer needs.
Forecasting & Capacity Management
- Maintain short-term and long-term resource forecasts.
- Support weekly and monthly resource planning reviews.
- Identify upcoming resource shortages, excess capacity, and scheduling conflicts.
- Assist leadership with hiring justification by providing capacity and demand analysis.
- Track forecast accuracy and resource utilization trends.
Operational Support
- Create and maintain resource requests, assignments, and staffing records.
- Ensure project staffing information is accurate and up to date.
- Support onboarding coordination for new consul
📌 Project Coordinator (Bengaluru)
🏢 Aptean
📍 Bengaluru