Telecalling executive

Company: Hippocloud Technologies

Experience: 0-1 year

Qualification: Any Graduate

Skills
- Tally erp and prime

Job Overview:
You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.inbound and outbound

Responsibilities:
Handle incoming customer calls and provide assistance in a qualified and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Provide feedback and suggestions for process improvements to enhance customer experience.

Skills Requirements: Tally erp, prime complete knowledge

Pay: ₹10,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Hyderabad)
🏢 HIPPO CLOUD TECHNOLOGIES
📍 Hyderabad