DESCRIPTION:
Amazon's Benefit Experience and Technology (BXT) organization supports the global workforce through benefits administration, vendor management, and operational reconciliation — ensuring employees across all regions receive accurate, timely benefits services.

Key job responsibilities
- Perform monthly reconciliation of advantages vendor invoices against employee enrollment data, contract terms, and payment records across global geographies
- Validate invoice amounts, service periods, GL strings, and vendor details to ensure completeness and accuracy of vendor payments
- Investigate and resolve variances, document root causes, and escalate to Benefit Managers and Finance for resolution
- Support ad-hoc reconciliation requests from Benefits Managers and Payroll teams across multiple regions
- Identify and flag system/reporting issues (e.g., data quality errors, incorrect report generation) and coordinate with upstream teams for resolution
- Maintain reconciliation trackers, audit trails, and variance logs to support compliance and GRC controls




- Collaborate with cross-functional teams including Finance, Accounts Payable, Benefits Managers, and Specialty Services
- Support process standardization initiatives to improve operational efficiency and enable automation readiness
- Communicate with vendors as needed for invoice clarifications and payment follow-ups

A day in the life
- Extracting invoice and payment data from internal systems (Creature, Gas Tank, Oracle) and reconciling against expected amounts
- Investigating discrepancies between vendor invoices and employee enrollment records
- Coordinating with Benefits Managers on ad-hoc reconciliation requests for specific countries
- Documenting variances and preparing escalation summaries for unresolved items
- Supporting the team in identifying process improvement opportunities and standardizing reconciliation workflows
- Communicating with vendors for missing invoices, rejected invoice follow-ups, and pay

📌 Sr. Administrator, Bxt, Benefit Experience (Hyderabad)
🏢 Amazon Dev Center India - Hyderabad
📍 Hyderabad