Key Responsibilities
- Handle inbound and outbound calls with B2B and B2C customers across GCC countries.
- Communicate confidently and professionally in English with customers, suppliers, and business partners.
- Build and maintain strong customer relationships by providing exceptional service.
- Understand customer requirements and coordinate with internal teams to ensure prompt resolution.
- Maintain accurate records of customer interactions and follow-ups in the system.
- Meet daily productivity and customer satisfaction targets.
- Work full-time from the office and collaborate effectively with the team.

Requirements:
- Minimum 2 years of experience as a Call Centre Executive or Customer Support Executive (mandatory).
- Excellent verbal and written English communication skills.
- Knowledge of Arabic and Hindi will be an added advantage.
- Must be a Graduate or Postgraduate.
- Strong interpersonal, communication,



and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Positive attitude, willingness to learn, and customer-centric approach.

Work Details
- Employment Type: Full-time_
- Work Mode: In Person_
- Working Hours: 10:00 AM - 5:30 PM_
- Break: 30 minutes_
- Weekly Off: Sunday_
- Holiday Calendar: UAE Calendar_

Joining: Immediate

If you are passionate about Customer support, possess excellent people management skills, and are looking for an opportunity to grow in a professional environment, we encourage you to apply.

Perks:Leave encashment

Paid sick time

Paid time off

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:
- Paid sick time
- Paid time off

Work Location: In person

📌 Call Centre Executive (Alappuzha)
🏢 BILHOMS IMPORTS AND EXPORTS PRIVATE
📍 Alappuzha