Job Summary

Key Responsibilities
- Build and lead a team from scratch.
- Independently handle and manage any US process.
- Recruit, train, mentor, and manage team members.
- Ensure process efficiency, quality, and productivity.
- Achieve client SLAs, KPIs, and business targets.
- Prepare MIS reports and provide regular performance updates.
- Resolve operational issues and implement process improvements.
- Coordinate with clients and internal stakeholders.

Required Qualifications & Skills
- Minimum 5+ years of mandatory experience in handling US processes.
- Proven experience in building and managing teams from scratch.
- Strong leadership and people management skills.
- Ability to handle multiple US processes independently.
- Excellent communication, analytical,



and problem-solving skills.
- Experience in client handling and process optimization.
- Self-motivated and capable of taking complete ownership of operations.
- Solid decision-making and team management abilities.
- Ability to work under pressure and deliver results.
- Flexible to manage different US processes as per business requirements.

Experience: Minimum 5+ Years (mandatory)
Salary:₹70,000 - ₹1,00,000 per month (Based on experience and performance)
Employment Type: Full-time

Pay: ₹70,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Us Process Expert (Ahmedabad)
🏢 NVD Technology Services
📍 Ahmedabad