NJP Healthcare is a prime manufacturer and supplier of Oral Dosage Formulations of Aurvedic medicines. We are seeking a talented and agile Customer Service Representative to further enhance our customer service and sales service across all key stakeholders.

As a Customer Service Representative, your responsibilities will be as follows:
- Outbound calling to customers to verify their profile.
- Act as the primary point of contact for inquiries, complaints, and requests, ensuring a positive and seamless customer experience.
- Provide query assistance and product information in an efficient and professional manner.
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Go the extra mile to engage with Customer Requirements.




- Build and maintain strong relationships with customers, fostering loyalty and trust through exceptional service.
- Preparing MIS reports on daily, weekly and monthly basis.
- Data Maintenance
- Coordinating with multiple stakeholders.
- Steadfast coordination among sales, accounts and factory personnel.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:
- Cell phone reimbursement
- Commuter assistance
- Provident Fund

Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

📌 Customer Service Representative (Mumbai)
🏢 NJP Healthcare
📍 Mumbai