Field Operations & Client Relations Executive (Home Healthcare)

Company: Ginger Era - A Unit of GIRAH Care Private Limited
Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Industry: Home Healthcare / Home Nursing / Medical Services
Salary: ₹15,000 - ₹18,000 per month + Incentives + Travel Reimbursement

About Ginger Era

Ginger Era is a leading home healthcare company and a unit of GIRAH Care Private Limited, providing professional medical and non-medical care services at patients' homes. Our services include home nursing, caregiver services, physiotherapy, medical procedures, post-hospitalization care, elder care, chronic disease management, and other home-based healthcare solutions.

We are seeking a highly motivated and compassionate Field Operations & Client Relations Executive to help grow our home healthcare business and ensure exceptional patient and family experiences.

Position Summary

The Field Operations & Client Relations Executive will be responsible for generating and converting leads, conducting home visits, coordinating patient onboarding,



maintaining client relationships, resolving field issues, and supporting day-to-day operations.

This role requires frequent travel across Chennai to meet patients, families, hospitals, clinics, and referral partners.

Key ResponsibilitiesClient Acquisition & Lead Conversion
- Respond promptly to inquiries received through phone, WhatsApp, website, social media, and referrals.
- Contact prospective clients and explain Ginger Era services.
- Conduct home visits to understand patient requirements.
- Prepare service proposals and pricing quotations.
- Convert inquiries into confirmed service contracts.
- Ensure all required agreements and consent forms are signed.

Patient Assessment & Onboarding
- Visit patient homes to assess care requirements.
- Gather patient history and service needs.
- Coordinate with nurses, caregivers, and management to assign suitable staff.
- Ensure smooth onboarding of current clients

📌 Home Health Lead Generator (Chennai)
🏢 GRAH Care
📍 Chennai