QUALITY MANAGER - REVISED KPI & PERFORMANCE SCORECARD:
Location: Noida Biscuit Manufacturing Plant

Facility: 13 Production Lines

Revision incorporated: Internal Audit and External Audit/Certification have been combined into one KPI. Previous points 7, 9, 10, 12 and 13 have been removed. Their weightage has been reallocated to Kaizen/Continuous Improvement and Training/Quality Culture.

Key Performance Indicators (KPIs):
1. FOOD SAFETY MANAGEMENT SYSTEM, FSSAI, HACCP & ISO COMPLIANCE | Weightage: 15%
- Own plant-level FSMS implementation across all 13 production lines.
- Maintain and periodically review HACCP plans covering raw material receipt, storage, mixing, forming, baking, cooling, creaming/sandwiching, packaging, metal detection and finished goods.
- Maintain PRPs, OPRPs, CCPs and CPs with documented monitoring, verification and validation.
- Ensure Schedule IV compliance and appropriate TACCP/VACCP governance within the overall FSMS framework.
- Review hazards whenever product, recipe, supplier, process, machine, layout or packaging changes.




- Conduct formal FSMS management review and ensure timely closure of critical food-safety actions.

2. GMP, GHP, SANITATION & PERSONAL HYGIENE | Weightage: 10%
- Drive excellent cleaning, sanitation and personal-hygiene standards across production, stores, warehouses, utilities, change rooms, washrooms, canteen, waste areas and external premises.
- Conduct structured plant rounds covering GMP, GHP, GSP, FIFO/FEFO, 5S, food safety and adherence to company policies.
- Monitor uniforms, hair/beard nets, hand washing, jewellery/loose-item controls, food-contact surfaces, drains, waste handling, pest evidence and cross-contamination risks.
- Verify sanitation effectiveness through ATP/manual swab testing and close deviations through CAPA.

3. QUALITY MIS & MANAGEMENT REVIEW SYSTEM | Weightage: 8%
- Establish disciplined DQR, WBR, MQR and PQI reporting.
- Maintain dashboards for complaints, hold/rejection, process deviation,

📌 Quality Manager (Jammu)
🏢 Sunshine Workforce Solutions
📍 Jammu