Position Title: Food & Beverage Host

Reports To: Restaurant Manager / F&B; Supervisor

Job Summary:
The Food & Beverage Host plays a key role in creating a welcoming atmosphere for guests. This position is responsible for greeting and seating customers, managing reservations, and providing general support to the restaurant's front-of-house operations. The host ensures that guests have an excellent dining experience from the moment they arrive.

Key Responsibilities:
- Guest Greeting & Seating: Greet guests warmly upon arrival and direct them to their assigned tables based on availability and reservation status.
- Reservation Management: Maintain the reservation book and manage reservations efficiently using the system. Ensure that guests are seated in a timely manner, according to the reservation schedule.
- Guest Interaction: Provide excellent customer service, ensuring all guests feel welcome, valued, and informed about wait times, restaurant specials, or menu items.
- Waitlist Management: Manage and maintain a waitlist during peak hours, informing guests of expected wait times,



and providing updates as necessary.
- Communication: Communicate effectively with waitstaff, kitchen staff, and management to ensure smooth operations and prompt guest service.
- Maintaining Cleanliness: Ensure the front-of-house area is clean, organized, and inviting. Monitor the cleanliness of the entry area, restrooms, and seating areas.
- Handling Inquiries: Answer phone calls, assist with reservations, and respond to inquiries about restaurant hours, menu items, or special events.
- Assist with Special Requests: Handle guest requests, complaints, and concerns with professionalism and efficiency, ensuring they are addressed appropriately.
- Supporting F&B; Staff: Provide additional support to servers, bartenders, and kitchen staff as needed. Assist with opening/closing duties.
- Upholding Safety Standards: Follow health and safety guidelines, ensuring a clean and protected environment for gu

📌 F&b Host/hostess (Nashik)
🏢 Accodify360
📍 Nashik