Job Role:
We are looking for a highly analytical and technology-driven skilled to design, improve, and automate business workflows across our organization.

This role is ideal for someone who enjoys solving operational bottlenecks, reducing manual work, improving data accuracy, and building systems that increase efficiency through automation and AI.

Key Responsibilities
- Map and document existing workflows and business processes.
- Identify repetitive manual tasks suitable for automation.
- Design and implement workflow automation solutions.
- Create automated notifications, task assignments, escalations, and reminders.
- Develop systems to improve data accuracy and reduce human errors.
- Build dashboards, trackers, and automated reports.
- Improve SOPs through technology and process redesign.
- Collaborate with departments to understand workflow challenges.
- Recommend and implement AI-powered productivity solutions.




- Monitor workflow performance and continuously improve efficiency.

Typical skills:
- Power Automate
- Zapier
- Zoho Flow
- ClickUp Automations
- Airtable
- Notion Databases
- CRM Automation
- SOP Design
- Process Mapping
- AI Tools (ChatGPT, Copilot, Claude)
- Excel Automation
- Data Validation Systems
- 2-5 years' experience in workflow automation, business process improvement, operations excellence, or system implementation.
- Strong understanding of automation and process design.
- Analytical mindset with excellent problem-solving skills.
- Ability to convert manual processes into scalable systems.
- Comfortable working with AI and automation tools.
- Strong documentation and communication skills.

Pay: ₹300,000.00 - ₹480,000.00 per year

Work Location: In person

📌 Workflow / Process Specialist (Andheri West)
🏢 Indo Global esupport
📍 Andheri West