27 Aug
|
Future First Immigration
|
Jalandhar
27 Aug
Future First Immigration
Jalandhar
Responsibilities:
- Supervise and manage the daily activities of the telecalling team.
- Monitor call quality and ensure excellent customer interactions.
- Track team performance and achieve assigned targets.
- Train, mentor, and motivate telecallers to improve productivity.
- Prepare daily and weekly performance reports.
- Coordinate with management to streamline lead allocation and follow-ups.
- Handle escalated customer queries professionally.
- Ensure adherence to company policies and processes.
Requirements:
- Bachelor’s degree in any discipline.
- Minimum 1-3 years of experience in telecalling or team supervision.
- Strong leadership and communication skills.
- Experience in CRM software (Zoho CRM preferred).
- Positive analytical and reporting skills.
- Ability to work in a target-driven environment.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Tele Calling Supervisor (Jalandhar)
🏢 Future First Immigration
📍 Jalandhar