Job Description
Senior Specialist, AI Enterprise Automation
The Opportunity
Right now, over 70,000 of our employees are working to cure the world’s most complex diseases. We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative, agile and versatile.
Based in Hyderabad, this role sits within HR Operations, operating at the intersection of HR, technology, and digital enablement. As part of our growing Regional Capability Center, you will help build and scale the HR technology capabilities that support our global workforce—spanning platforms, data, automation, and emerging AI‑enabled solutions.
Here, your work directly supports a diversified portfolio of prescription medicines, vaccines, and animal health products—while helping shape the future of how HR delivers value through data, automation, and intelligent systems.



Your ideas matter, your expertise drives impact, and your contributions help multiply our company’s ability to deliver for patients, colleagues, and communities worldwide.Are you passionate about driving reliability improvements and influencing solution supportability? Our company is seeking a dedicated HR Automation Technical Support Specialist to lead advanced troubleshooting and root cause analysis across complex automations. Join our team and be at the forefront of ensuring stable operations and continuous improvement in HR technology.
Responsibilities
Own complex incident resolution across RPA, Office 365 automations, AI-enabled solutions, and hybrid architectures—driving consistent outcomes through Execution Excellence and Ownership and Accountability.
Reduce recurring issues through durable corrective and preventative actions (documentation improvements, support readiness inputs, operational i

📌 Senior Specialist, AI Enterprise Automation (Hyderabad)
🏢 Msd
📍 Hyderabad