Overview
At Quest Software, we build technology that simplifies IT management and strengthens cybersecurity resilience for organizations around the world.
Our people are central to our success, and we are committed to delivering an HR experience that reflects our global footprint, growth mindset, and employee-first culture.
Responsibilities
Quest Software is seeking an HR Operations Advisor, based in India, to serve as an advanced, globally connected subject-matter expert within our HR Operations function, with a strong anchor in our growing APJ population. While this role is based in India, it is global in scope and mindset — we are looking for a seasoned operator who works beyond regional boundaries, brings deep functional expertise, and helps shape how HR Operations runs enterprise-wide.
This is an advanced individual-contributor role for someone who owns the most complex work in the function. You will resolve ambiguous, high-impact cases that lack clear precedent, determine methods and procedures on current assignments, and guide the development of new policies and processes.



You will act as a trusted advisor to HR Business Partners and global HR Operations colleagues, mentor less-experienced team members, and be accountable through the team for tactical business outcomes — while supporting the systems that underpin our service delivery, including Dayforce and HR ServiceNow.
What You’ll Do
Advanced Operational Delivery & Complex Case Resolution
Own the most complex, ambiguous, and high-impact cases across the employee lifecycle — onboarding and offboarding, employee changes, data management, immigration, leaves of absence, and compliance — where solutions are not clearly defined and require in-depth evaluation of variable factors.
Manage escalated HR ServiceNow cases end to end, exercising independent judgment to resolve issues that fall outside standard procedure and setting the standard for quality and responsiveness.
Serve as an advanced regional expert for APJ w

📌 Advisor HR Operations (Hyderabad)
🏢 Quest Software
📍 Hyderabad