Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive setting where your well-being is prioritized and your potential can thrive.

The Role
Responsible for driving strategic initiatives that enhance efficiency, compliance, and scalability across global payroll and HR service delivery. This role will lead transformation programs, implement best practices, and ensure operational excellence through process optimization, automation, and stakeholder engagement.
Global Transformation & Strategy-Execute to a global transformation roadmap for payroll and HR services aligned with organizational goals.
Lead large-scale change management initiatives to modernize processes and systems.



Partner with technology teams to implement automation, AI, and digital solutions for payroll.
Operational Excellence-Establish and monitor KPIs, SLAs, and quality standards for payroll and HR service delivery. Drive continuous improvement initiatives using Lean Six Sigma or similar methodologies. Ensure compliance with global regulatory requirements and internal governance standards.
Stakeholder Management-Collaborate with HR, Finance, IT, and regional teams to ensure seamless integration of processes. Act as a trusted advisor to senior leadership on payroll and HR operational strategies. Risk & Compliance-Oversee risk management frameworks for payroll and HR services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Princip

📌 Associate Director HR Operational Excellence (Gurugram)
🏢 Kyndryl
📍 Gurugram