Role & responsibilities

Billing Process
- Verify patient forms with their categories and deposits made
- Collecting cash from patient as per patient admission against bill and providing receipt for the same
- Accepting deposit through cash, foreign currency, cheque, credit/debit card, NEFT/RTGS and cash
- Refunding amount to patients in case of excess payment
- IP and OP patient billing at ER
- Checking type of patient(TPA, Self Pay, Corporate) and accordingly applying payment deposits
- Service posting of transactions and reversal entry for IP like ward procedures, doctor visits, others
- Preparation of OT clearance for planned and unplanned surgeries, emergencies, corporate, TPA and international patients
- Confirming and reconfirming of deposits done by patients
- Admission of patients at night along with billing activities
- Checking discounts applicable as per patient category
- Counseling and explaining patients about the services posted in bill, giving estimation, provisional bill and convincing patient for settlement of bill




- Copy of Provisional Bill and all documentation verification before patient discharge
- Explaining final bill details to patient and solving queries related to charges
- Submission of patient files and recording their entries

Cash Management
- Counting of currency on every cash transactions
- Proper bundling of notes, stamping them and keeping it secure
- Entry in system, tally cash
- Cash handover to accounts and finance
- Resolving any cash discrepancy
- Accepting cash from all OP counters
- Verification of cash statement from OPD
- Verification of refunds and deposition

Outstanding Report
- Follow up with floor managers
- Credit bill adjustments and credit payment settlements
- Follow up for self pay credit patients
- Handling emergency billing-OPD and IPD
- Emergency admissions

Data Maintenance
- Maintaining daily consent and concessions by authority
- Daily cash transactions
- Audit of concessions, cash statements and patient fil

📌 Walk-in || Billing Executive/Sr Executive (Vapi)
🏢 Shalby Hospitals
📍 Vapi