Front Desk Executive – Bhavik ENT Care

Location: Ghatkopar East, Mumbai
Employment Type: Full time
Experience: 2+ years preferred
Industry: Healthcare / ENT Clinic

About Bhavik ENT Care

Bhavik ENT Care is a well-established ENT and Head & Neck clinic providing comprehensive ENT, voice, hearing, balance and pediatric ENT services. We are looking for a smart, polite, responsible and well-organized Front Desk Executive who can independently manage front-desk operations and contribute to the smooth functioning of the clinic.

This is a long-term opportunity for someone who enjoys working in a professional healthcare environment and is willing to take ownership of their responsibilities.

Key Responsibilities
- Manage patient appointments and scheduling efficiently as per clinic SOPs.
- Confirm appointments and communicate appointment details, instructions and changes to patients through WhatsApp and phone calls.
- Attend incoming calls and make outgoing calls to patients when required.
- Handle patient registration, billing and basic front-desk coordination.




- Maintain petty cash, daily collections and basic accounting/reconciliation.
- Maintain Google Sheets, clinic records, calendars and other administrative documentation.
- Plan the day's activities in advance and ensure smooth coordination of appointments, procedures and other clinic activities.
- Supervise the clinic premises, housekeeping and overall discipline to ensure a clean, organized and professional environment.
- Draft and prepare certificates, letters and other patient-related documents as instructed.
- Prepare and send professional emails and other official communications.
- Assist in maintaining the clinic's social media presence, including scheduled daily posts as per the clinic's guidelines.
- Coordinate with doctors, audiologists, technicians and other staff to ensure smooth patient flow.
- Assist doctors with their day-to-day administrative and clinical coordination requirements.
- Maintain a pro

📌 Front Desk Executive (Ghatkopar)
🏢 Bhavik ENT Care
📍 Ghatkopar