IT Support / Technical Support Specialist

Location: Mumbai – Bandra

Work Mode: Work From Office

Experience: 2-5 yrs

Interview Process: Face-to-Face (F2F) Only

Domain: Candidates from BFSI/Banking/Financial Services domain are NOT preferred

Job Summary

We are looking for an IT qualified with strong logical and troubleshooting skills to join our team in Mumbai. The ideal candidate should have a good understanding of SQL/database troubleshooting, log analysis, basic programming, and Excel.

Key Responsibilities
- Troubleshoot application and database-related issues.
- Perform SQL queries and basic database troubleshooting across
MySQL, MS SQL, and Oracle
.
- Analyze application/system logs to identify and resolve issues.
- Investigate incidents using logical and analytical problem-solving skills.
- Provide basic application/technical support and issue resolution.
- Apply basic programming concepts for troubleshooting and analysis.
- Maintain basic reports and perform data analysis using
MS Excel
.
- Document issues, troubleshooting steps, and resolutions.





Mandatory Skills
- Strong logical and analytical troubleshooting skills.
- Hands-on knowledge of
SQL
and database troubleshooting.
- Exposure to
MySQL, MS SQL, or Oracle
.
- Strong understanding of
log analysis and troubleshooting
.
- Basic programming knowledge.
- Basic
MS Excel
skills.

Educational Qualification

Candidates should have an academic background in
Information Technology (IT)
.

Preferred Qualifications:
- B.E./B.Tech – Information Technology
- B.Sc. IT / M.Sc. IT
- BCA / MCA
- Equivalent IT-related qualification

Candidate Profile
- Strong logical reasoning and problem-solving abilities.
- Good troubleshooting and analytical skills.
- Good communication skills.
- Willingness to work
from office in Bandra, Mumbai
.
- Must be comfortable attending a
Face-to-Face interview
.
- Candidates from BFSI/Banking/Financial Services domain are not preferred.

📌 Technical Support Specialist (Mumbai)
🏢 The Glove
📍 Mumbai